Frequently Asked Questions about therapy project?
Our Email : ishvy.contact@gmail.com
Things to Keep in Mind
What is Ishvy?
Ishvy is an online mental wellness platform that connects you with qualified therapists for secure video-based therapy sessions.
Is my information private and confidential?
Yes. Your privacy is our top priority. All sessions are confidential and conducted through secure, encrypted video calls. We never record sessions.
How can I contact Ishvy?
You can reach us in the way that's most comfortable for you:
- Instagram - Send us a DM for quick questions and updates
- WhatsApp - Chat with our support team for assistance
- Contact Form - Submit your query through the website and we'll get back to you
- Email - Write to us for detailed or formal inquiries
Our team aims to respond as quickly as possible during working hours.
How do therapy sessions work on Ishvy?
After you share your concerns, we match you with a therapist. You can then book a session and attend it through a secure video call at your chosen time.
Are all sessions video-based?
Yes. All therapy sessions on Ishvy are conducted via live video to ensure a more personal and effective connection.
Who are the therapists on Ishvy?
Our therapists are trained and qualified mental health professionals with experience in areas like stress, anxiety, relationships, and emotional well-being.
Can I choose or change my therapist?
Absolutely. You can request a different therapist at any time if you feel the current match isn’t right for you.
How long is each therapy session?
Sessions typically last between 45–60 minutes, depending on the therapist and the session type.
What issues can I talk about in therapy?
You can discuss anything that’s affecting your mental or emotional well-being — stress, anxiety, relationships, work pressure, self-esteem, or life transitions.
Do I need a diagnosis to start therapy?
No. You don’t need any diagnosis or referral. Therapy is for anyone who wants emotional support or personal growth.
Is Ishvy suitable for first-time therapy users?
Yes. Ishvy is designed to be welcoming and supportive, especially for those trying therapy for the first time.
How do I book a session?
Once matched with a therapist, you can select an available date and time and confirm your booking through the platform.
What if I miss or need to reschedule a session?
You can reschedule or cancel a session according to our cancellation policy. Please check the policy details before booking.
Can I attend sessions from anywhere?
Yes. As long as you have a stable internet connection and a private space, you can attend sessions from anywhere.
Is Ishvy for emergencies or crisis situations?
No. Ishvy is not a crisis or emergency service. If you’re in immediate danger, please contact local emergency services or a crisis helpline.
How do I get support if I have questions?
You can reach our support team through email or the contact form on our website. We’re here to help.
Start your free trial
right away.
Subsrcibe for our upcoming latest articles
