Cancellation & Refund Policy

Cancelling a session

You may cancel or reschedule a session by contacting us at least 24 hours in advance, wherever possible, so the time can be made available to others.

Late cancellations

Cancellations made with less than 24 hours’ notice may not be eligible for a full refund, as the reserved time cannot typically be reallocated on short notice.

Refund eligibility

• Sessions cancelled with sufficient notice are generally eligible for a full refund or reschedule
• Sessions already completed are not eligible for a refund
• Refunds, where applicable, are processed within 5–7 business days

How to request a cancellation or refund

Reach out to us via email or WhatsApp with your booking details, and we’ll help you promptly.