Questions, answered.

Not at all. Many people start simply knowing that something feels off. You can figure out the rest along the way.

No. The Find My Therapist check-in is designed purely to help with matching you with an appropriate therapist — it is not a medical or psychological diagnosis.

Once you’ve shared your details, we aim to help you take the next step as quickly as possible, usually within a day or two.

Yes. Information you share is treated with care and used only to help match you with an appropriate therapist.

No. Your outreach to Ishvy is private and is not shared with anyone outside of the therapist-matching process.

You can share preferences — such as gender or experience with a particular concern — and we’ll do our best to match accordingly.

That’s completely okay. Let us know and we’ll help you find a better fit.

For many people and concerns, yes. It also offers the convenience of accessing therapy from a space where you feel comfortable.

Session details, including cost, are shared with you clearly before you confirm a booking — there are no hidden fees.

Please see our Cancellation & Refund Policy for details on how to manage changes to a booking.